Privacy Policy for Coerver Players Club Subscription Website.

This Privacy Policy explains how we collect and use your personal data and what rights and options you have in this respect.

Who we are.

We are FS21 Sport Ltd t/a Coerver Caoching Scotland. We are the data controller for your information. The Subscription Website www.coerverplayersclub.com is owned by Sportsmethod Ltd (a company incorporated in England number 02322404) and is accessed by us under Licence from Sportsmethod Ltd.

Types of data that we collect.

We collect personal information as referred to in this Privacy Policy which includes;

  • Registration information you provide when you subscribe to the Subscription Website such as your first name and surname, address, country of residence, email address, public username, and password;
  • Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
  • Activity information about your use, and the use by any person(s) you authorize through your account, such as the content you view, how often you use our services, and your preferences;
  • Usage, viewing, technical, and device data when you visit our site or open emails we send, including your browser or device type, unique device identifier, and IP address. we store the signup IP however web session are anonymous for privacy.

How we collect your data.

  • We collect information you provide to us when you register for the Subscription Website;
  • You may provide information in a variety of ways, including by typing or using voice commands. We collect information through a variety of technologies, such as cookies, flash cookies, pixels, tags, and software development kits;
  • We collect information using analytics tools, including when you visit our sites and social media or use our applications on third-party sites or platforms;
  • We acquire information from other trusted sources to update or supplement the information you provided or we collected automatically, such as when we validate postal address information using third party services.

Are you required to provide personal data?

As a general principle, you will provide us with your personal data entirely voluntarily.

For which purposes will we use your personal data?

We will process all personal data lawfully, fairly and in a transparent manner.

We may use your personal data for the following purposes only (“Permitted Purposes”):

  • Managing and administering the Subscription Website including processing payments, accounting, auditing, billing and collection, support services;
  • Sending you emails which are required to inform you about the Subscription Website e.g. access details, payment details;

Where you have expressly given us your consent, we may process your personal data also for the following purposes;

  • Customer surveys, marketing campaigns, market analysis, contests or other promotional activities or events;
  • Marketing emails if you have consented to being sent them. We will only send you such emails after you have opted in and will provide you the opportunity to opt out anytime if you do not want to receive further marketing-related communication from us.

Depending on for which of the above Permitted Purposes we use your personal data, the legal grounds on which we process your personal data are;

  • Necessary for purposes of our legitimate interest or those of any third-party recipients that receive your personal data, always provided that such interests are not overridden by your interests or fundamental rights and freedoms.

With whom will we share your personal data?

We will share your personal data with Sportsmethod Ltd who will hold such data in accordance with its own privacy policy.

We may also share your personal data in the following circumstances:

  • with accountants, web developers and lawyers;
  • with any third party to whom we assign or novate any of our rights or obligations;
  • with courts, law enforcement authorities, regulators or attorneys or other parties where it is reasonably necessary for the establishment, exercise, or defence of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process.

Otherwise, we will only disclose your personal data when you direct us or give us permission, when we are required by applicable law or regulations or judicial or official request to do so, or as required to investigate actual or suspected fraudulent or criminal activities.

Personal data about other people which you provide to us.

If you provide personal data to us about someone else you must ensure that you are entitled to disclose that personal data to us and that, without our taking any further steps, we may collect, use and disclose that personal data as described in this Privacy Policy. In particular, you must ensure the individual concerned is aware of the various matters detailed in this Privacy Policy, as those matters relate to that individual, including our identity, how to contact us, our purposes of collection, our personal data disclosure practices (including disclosure to overseas recipients), the individual’s right to obtain access to the personal data and make complaints about the handling of the personal data, and the consequences if the personal data is not provided (such as our inability to provide services).

Storing personal data.

We keep personal data in these locations; in a secure administration section of website, on our excel spreadsheets with password protection, in a password protected Dropbox

Updating personal data about you.

We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with applicable law, your controls and choices may include:

  • Correcting, updating, and deleting your registration account – only when requested and authorised by the person who registered the information
  • Choosing or changing your choices for subscriptions – go to “My Account” Only the account holder can change the subscription and cancellation can be done if the account holder has not made subscription payments then to cancel or change;
  • Choosing whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you, go to www.coerver.scot then change your “Marketing Consent”. You can also unsubscribe at the bottom of email communications.
  • Choosing whether to receive from Sportsmethod Ltd offers and promotions for their products and services, or products and services that Sportsmethod Ltd think may be of interest to you, go to “My Profile” on www.coerverplayersclub.com then change your “Marketing Consent”. You can also unsubscribe at the bottom of email communications.

If any of the personal data that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, or if you become aware we have any inaccurate personal data about you, please update your information by sending an email to scotland@coerver.co.uk

We will not be responsible for any losses arising from any inaccurate, unauthentic, deficient, or incomplete personal data that you provide to us.

How long do we retain your personal data?

Your personal data will be deleted when it is no longer reasonably required for the Permitted Purposes or you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing such data. We will retain your personal data where required for us or Sportsmethod Ltd to assert or defend against legal claims until the end of the relevant retention period or until the claims in question have been settled.

CHILDREN’S PRIVACY

We recognise the need to provide further privacy protections with respect to personal information we may collect from children.

What information do we collect about Children?

A parent or legal guardian is required to register for the Subscription Website for children under 18 years old.

When we collect personal information regarding children, we take steps to protect children’s privacy, including;

  • Limiting our collection of personal information about children to no more than is reasonably necessary to participate in the Subscription Website;
  • Providing parents/legal guardians access or the ability to request access to personal information we have collected about their children and the ability to request that the personal information be changed or deleted.

Your rights

Subject to certain legal conditions, you have the right to request a copy of the personal data about you or your child/children which we hold, to have any inaccurate personal data corrected and to object to or restrict our using your personal data. You may also make a complaint if you have a concern about our handling of your personal data.

If you wish to do any of the above please send an email to scotland@coerver.co.uk. We may request that you prove your identity by providing us with a copy of a valid means of identification for us to comply with our security obligations and to prevent unauthorised disclosure of data.

We will consider any requests or complaints which we receive and provide you with a response in a timely manner. If you are not satisfied with our response, you may take your complaint to the relevant privacy regulator. We will provide you with details of your relevant regulator upon request.

Updates to this Privacy Policy

This Privacy Policy was last updated in January 2021. We reserve the right to update and change this Privacy Policy from time to time to reflect any changes to the way in which we process your personal data or changing legal requirements. In case of any such changes, we will post the changed Privacy Policy on the Subscription Website or publish it otherwise. The changes will take effect as soon as they are posted on the Subscription Website.

How to get in touch

Email scotland@coerver.co.uk

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