Share this post

Submit to FacebookSubmit to Google PlusSubmit to TwitterSubmit to LinkedIn

Return to Coerver® - Update - 25 June 2020

As you may be aware the Scottish Government yesterday (24 June 2020) gave an update on Scotland's route map and indicative dates for the remainder of Phase 2 and early Phase 3.

Part of this announcement was for ‘Organised outdoor contact sports can resume for children and young people (subject to guidance) - 13 July. This is a hugely positive statement and we’re excited about the prospect of getting back to ‘on-the-pitch’ training.

Our planning and preparation will allow us to restart programmes as soon as it’s safe to do so and in line with all guidance provided by the Scottish Government, National Football Federations and the professional private and local authority facilities/venues we use.

Returning to coaching in a safe environment, whilst giving players an authentic Coerver® experience with serious fun and supporting their development, is our priority.

We’ll continue to update you on our plans to Return to Coerver® and new procedures/guidelines as soon as we can.

If you want to register for any of our programmes, we’ve created a ‘Pre-Registration and Priority Booking’ form on our website. Got to - tinyurl.com/ycwxmv2t – to register.

Return to Coerver®

Gordon Craig – Director, Coerver® Coaching Scotland and PortugalGordon 1

“We welcome the First Minister’s announcement yesterday that organised outdoor contact sports can resume for children and young people (subject to guidance) could return as early as 13 July.

As a professional organisation, we’re committed to creating a fun, challenging and safe environment to play. We’re assessing the impact on our programmes and events and seeking further guidance from the National Football Federations and the government to consider what changes will need to be made in line with any new guidance.

We’re prepared to return to coaching and our focus continues to be sure that when we do return, it’s safe for our players, parents and coaches and we have clear guidelines for everyone involved. This includes the all the professional facilities we use which we’ll be working closely with over the coming days and weeks.

We anticipate a high volume of players looking to get back training and we’ve created a Priority Booking and Pre-Registration system for our new programmes, and you can access this on our website.”

 

RETURN TO COERVER® GUIDELINES AND PROTOCOLS

As we see more progress on returning to football and playing, we're delighted that most of our regular Performance Academy sessions have restarted and we've launched our CHAMPIONS ACADEMY. We continue to be fully aware of the risk COVID-19 still poses and continue to follow the Scottish Government and SFA Guidlines for a Safe Return and have updated our Return to Coerver® Guidelines and Protocols to reflect the recent changes. You can read them here. 

 

 

Share this post

Submit to FacebookSubmit to Google PlusSubmit to TwitterSubmit to LinkedIn


Privacy & Cookie Policy

Our Privacy Policy is devised to help you feel more confident about the privacy and security of your personal details and shows how  FS21 SPORT LTD T/A COERVER COACHING SCOTLAND (Coerver® Coaching) intends to process, retain and remove your personal data, and the lawful basis for doing so. It is applicable to any information which is given by you or your company to Coerver® Coaching.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What information do we collect about you?

We may collect personal information which we receive when:

  • you use our website
  • you use our services or products
  • you contact us
  • you subscribe to or use our social media accounts

This may include information which you provide when you:

  • contract with us
  • enter information on our website
  • enter information on our customer surveys/offers
  • interact on our social media accounts
  • contact us directly in writing or by phone
  • enter a competition or promotion

We collect personal information which parents/guardians provide us about children through registering as a clinic member or booking our courses. We also collect information about school representatives when they enter their details to arrange or find out more about the services we offer.

We may collect the following types of information:

  • your name, address, email address, telephone number(s) and other contact details
  • information required to provide you with a service, and details of our services that you have used
  • your company’s name (or business), your position in the company; the company’s address, company’s email address and telephone number
  • a child’s personal information such as name, gender, date of birth, medical conditions, emergency contact details, special needs, allergies, EpiPen status, parental details.
  • your payment information such as credit or debit card details
  • information collected through your use of our websites
  • details of any enquiry or complaint you make
  • information about the mail or parcels sent to you via our services
  • your information when signing for receipt of a parcel or letter

How do we use the personal information we collect about you

We may use the personal information provided by you to understand your needs and provide you with a better service, and in particular for the following reasons:

  • for record keeping purposes
  • to contact you for your views on our services
  • to notify you about important changes or developments to our site or services
  • to provide a more personalised online experience
  • to improve our products and services
  • to keep you informed about our products and services that we offer
  • for market research purposes, on an anonymous basis to track activity on our site, to publish trends and/or to improve usefulness and content
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Your personal information will be provided by Coerver® Coaching to selected third parties:

  • when customers have indicated they wish to receive information about products, services or promotions that may be of interest to them
  • where services are provided together with a business partner and it is necessary to disclose the information to them in order to provide the services
  • for the prevention of fraud against Coerver® Coaching, third parties and customers
  • for the purposes of identity verification
  • to prevent money laundering
  • to other third parties (including the police, law enforcement agencies, credit reference and fraud prevention agencies and other bodies) to protect our or another person’s rights, property, or safety including the exchange of information to protect against fraud and to reduce payment risks and in connection with the prevention and detection of crime

Keeping you informed

If you have bought or enquired about our products or services previously, we may also use the information we collect to let you know about our other products and services which may be of interest to you and to keep you updated with information about promotional offers.

Disclosure of your information

Your information may be used by Coerver® Coaching only. We will never pass your personal data to anyone else, except any successors in title to our business and suppliers that process data on our behalf both in the UK and abroad unless we have your consent.

Data Protection Notice

Coerver® fully supports the requirements of the Data Protection Act 1998 (DPA) and is committed to the protection of personal data belonging to our suppliers, customers and colleagues. Any personal information collected by Coerver® Coaching will be used in accordance with the DPA. We are aware of our obligations under the General Data Protection Regulations (GDPR) and have adopted a proactive approach to the implementation of the new legislation in the United Kingdom. This includes reviewing existing policies and where appropriate developing and implementing new policies and procedures to ensure personal data is collected, stored and disposed of in a manner compliant with the requirements of the GDPR and any subsequent legislation from time to time in force.

We have taken appropriate measures to keep users' personal information secure. We are committed to keeping customers’ personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure information we collect online. Internally, we restrict access to personal information. Only those parties who need the information in order to do their jobs have access to it.

Controlling your personal information

Coerver® Coaching only retains personal information for as long as we need it to carry out a particular purpose or meet a particular obligation and we collate only the information absolutely necessary to minimise the amount of data held. You have a right to know about the personal information we hold about you. We can provide you with a copy of your personal data that we hold, free of charge, in an electronic format. Requests must be made in writing to Coerver® Coaching England & Wales Limited, The Bungalow, Hawthorne Lane, Coventry, West Midlands, CV4 9PB or This email address is being protected from spambots. You need JavaScript enabled to view it. and proof of your identification is required in order to protect your information, together with sufficient details to be able locate your information. For example, dates and details of the services that you have used.

You also have the right to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

What is a Cookie?

A cookie is a small computer file (usually text) that is saved to your computer by most websites. If you have ever purchased something online or have a website login, then you've more than likely already used these types of cookies and not been aware of it.

Which Cookies do we use and why?

Cookie used

Reason for use

ASPSESSIONID

Website session

__utma

Google Analytics

__utmb

Google Analytics

__utmc

Google Analytics

__utmz

Google Analytics

VISITOR_INFO1_LIVE

YouTube

PREF

YouTube

 
 

Session Cookie
Our website is built using the most common of all cookies, namely the 'session cookie'. A session cookie allows your computer to remember each page you've visited on our website and it's necessary for our website to operate efficiently.

Without this cookie, the website wouldn't be able to remember essential information such as your shopping basket or login details.

Google Analytics Cookie
We also use Google Analytics cookies for monitoring website traffic. It allows us to optimise our website for search engines and evaluate how easy our site is to find on the web. This data is essential as it helps us to monitor how effective our marketing strategy has been. All Google Analytics information is recorded anonymously and does not provide or share any user-identifiable information, for more information, please see Google's Privacy Policy.

YouTube Cookie
We embed YouTube videos into the website as a more dynamic way for you to learn about our products and services. YouTube uses cookies for remembering your user preferences and to provide links to other videos that are relevant to you. We do not set and cannot access the information in YouTube cookies, for more information, please see YouTube's Privacy Policy.

What to do next?

You don't have to do anything, if you agree and consent with our cookies policy and usage, just continue to use our website. However, if you disagree, you can disable cookies in your browser, instructions on how to do this can be found here: www.allaboutcookies.org.

Please note, that if you do disable the use of cookies in your browser, it will prevent our site from functioning correctly.

Share this post

Submit to FacebookSubmit to Google PlusSubmit to TwitterSubmit to LinkedIn

Introduction

Coerver Coaching is the leading brand name in independent football education globally, delivering skill-based football coaching around the world. FS21 SPORT LTD (We) are the Licensees of Coerver Coaching for Scotland

As a leading football education brand, We are determined to meet our obligations to support the welfare of children and young people and to protect them from harm.

In order to achieve this, We have a comprehensive range of policies and procedures, including the Coerver Coaching Safeguarding Children and Young People Policy and Procedures, which also includes the Coerver Coaching Staff Code of Conduct and Coerver Coaching Incident Reporting Form.

Notes

The policy and procedures outlined in the Safeguarding Children and Young People Policy and Procedures document apply to anyone working on behalf of Coerver Coaching (outside of Asia Pacific), including its Licensees, directors, paid staff and volunteers.

However, it is important to note that the Safeguarding Children and Young People Policy and Procedures document has been drawn up on the basis of legislation, policy and guidance that seeks to protect children in England and Wales.

Whilst the general principles should apply to other Coerver Coaching Licensed Territories, the Licensees are required to operate in line with the legislation, policy and guidance in their respective Territories.

Fundamental Principles

In terms of the fundamental principles underpinning the Safeguarding Children and Young People Policy and Procedures document, We believe that:

  • Children and young people should never experience any kind of abuse.
  • Everyone involved in the delivery of Coerver Coaching has a responsibility to promote the welfare of all children and young people, to keep them safe and to practice in a way that protects them.

Recognition of the Importance of Safeguarding

We recognize that:

  • The welfare of children is paramount.
  • All children, regardless of age, disability, gender reassignment, race, religion or belief, sex or sexual orientation have a right to equal protection from all types of harm or abuse.
  • Some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues.
  • Working in partnership with children and young people, their parents/carers and other agencies is essential in promoting young people’s welfare.

Keeping Children and Young People Safe

We will do this by:

  • valuing, listening to and respecting them.
  • appointing a welfare officer for Scotland
  • using our safeguarding procedures to share concerns and relevant information with agencies who need to know; involving children, young people, parents, families and carers appropriately.
  • creating and maintaining an anti-bullying environment and ensuring that there is a policy and procedure to help deal with any bullying that does arise.
  • sharing information about child protection and safeguarding best practice with children, their families, staff and volunteers.
  • recruiting staff and volunteers safely, ensuring all necessary checks are made.
  • providing effective management for staff and volunteers through supervision, support, training and quality assurance measures.
  • implementing a code of conduct for staff and volunteers.
  • using procedures to manage any allegations against staff and volunteers appropriately.
  • ensuring that there are complaints and whistleblowing procedures in place.
  • ensuring that there is a safe physical environment for children, young people, staff and volunteers, by applying health and safety measures in accordance with the law and regulatory guidance.
  • recording and storing information professionally and securely.

Parent’s guide to safeguarding

Keeping Your Child Safe

When your child is taking part in Coerver Coaching sessions We want you to be confident they can have fun and learn new skills in a safe environment. This is achieved by;

  • A Welfare Officer.
  • Safeguarding policies and procedures.
  • A procedure for reporting and dealing with safeguarding concerns, including poor practice.
  • A Coaches Code of Conduct.
  • Safe recruitment processes.
  • Qualified staff, who have safeguarding training.

Your Child

We will work with parents to create an environment where your child knows:

  • Not to worry about performance issues.
  • Not to fear making mistakes.
  • What is acceptable coaching practice.
  • What is not acceptable.
  • What is abuse.
  • The role of the Welfare Officer.
  • The name of the Welfare Officer.
  • That they should speak to the Welfare Officer immediately if they have any concerns.

It is important that your child knows that if they feel uncomfortable about being asked to do something, they always have the right to say NO!

How can you help?

As a parent you are extremely influential in your child’s enjoyment and development in football.

By being a positive role model, you can help your child to;

  • Maximize their enjoyment of the sport.
  • Maintain their levels of motivation.
  • Reach their full potential.
  • Develop life skills.

This should also include positive and supportive behavior towards coaches, officials, other young players and their parents, or anyone else involved in the sport.

Behaviours to avoid!

As a parent it is also important to recognize behaviours that could have a negative influence on your child’s enjoyment and development

In this respect, it is important NOT to;

  • Expect too much of your child.
  • Push your child too hard, too soon.
  • Let your child think they’ve let you down.
  • Abuse or harass your child or anyone else involved in the sport.

Likewise, if you witness any behavior which you think could be detrimental to a child you should report this to the Welfare Officer immediately.

Children and Young People’s Guide to Staying Safe

Have Fun and Stay Safe!

When taking part in Coerver Coaching sessions We want you to have fun, learn new skills and be the best footballer you can be.

At the same time, We want to make sure you feel safe.

If you are worried about something, or someone has hurt or upset you, it is important to tell a responsible adult as soon as possible.

Details of who you should tell are provided at the end of this section.

Your Coaches

When attending Coerver Coaching sessions you will meet lots of new people and We want you to be happy and to feel safe. Coerver Coaches should be excellent role models for children and young people and provide coaching sessions which are well planned and delivered to support your development as an individual and a team player.

It is therefore important that you know the difference between what is right and what is wrong.

Your coach should:

  • Treat you fairly.
  • Set a good example.
  • Tell you what is right and what is wrong.
  • Give you positive feedback.
  • Help you to improve.

Your coach should NOT;

  • Make you feel uncomfortable or unhappy.
  • Use abusive or bullying behavior.
  • Contact you via social media.

Always remember

If you feel uncomfortable being asked to do something, you can always say NO!

Keeping Safe!

In order to keep safe, you may need to talk to a responsible adult about things that are worrying or upsetting you, such as being;

  • Punched, pushed, hit or kicked.
  • Sent threatening messages on your mobile phone, either by text or through social media.
  • Picked on or called names or having things taken from you.
  • Left out of coaching sessions or activities.
  • Touched in a way you do not like.
  • Asked to touch someone else in a way which makes you feel uncomfortable.
  • Asked to do something you don’t want to do.
  • Asked to keep something a secret.

Who should you tell?

If you are worried about something or someone has hurt or upset you, there are lots of people you can talk to, such as:

  • Your parent/guardian.
  • A teacher.
  • Your coach.
  • The Coerver Coaching Welfare Officer.
  • Local Contact officer

WELFARE OFFICER CONTACT DETAILS

If you have any concerns, contact your Coerver Coaching welfare Officer

Or alternatively please contact

Coerver Coaching Lead Safeguarding Officer

This email address is being protected from spambots. You need JavaScript enabled to view it.


Imagen1

 

Share this post

Submit to FacebookSubmit to Google PlusSubmit to TwitterSubmit to LinkedIn

Coerver® Coaching Scotland – Terms & Conditions
By registering for a Coerver® Coaching Scotland activity, you agree to the following terms and conditions:
Data Protection Statement & Consent
The information and data which is provided on registration will be held on the computers and manual records of, and may be used by Coerver® Coaching and any other companies including Adidas UK Ltd, affiliates, and official suppliers to the aforesaid companies. This does not include any details relating to credit or debit card transactions which are not kept on our records. The companies may inform you from time to time by email, telephone, or mail of relevant news, information & services and products offered by any of them which they believe may interest you.
Disclaimer
Coerver® Coaching reserves the right to cancel any of its activities at any time but will endeavour to give at least 48 hours notice prior to the event.
You agree to indemnify, defend and hold Coerver® Coaching and all their associated companies and their directors, employees, information providers, licensors and licensees, officers, partners, sponsors and suppliers (collectively, indemnified parties) harmless from and against any and all liability and costs (including, without limitation, legal fees and costs) incurred by the indemnified parties in connection with any claim arising out of any breach by you of these terms and conditions of use.
Official Coerver® Coaching photographs/video may be requested to be taken during the activities, these pictures/videos may be used, reproduced & published in Coerver® Coaching publications or by any of our official partners.
I authorise Coerver® Coaching staff to administer or approve any medical treatment deemed necessary to the participant. I agree to Coerver® Coaching reserving the right to remove any disruptive attendees from any activity and that none of the parties involved with the organisation and the promotion of activities can accept any responsibility or liability for personal injury of participants, or loss/damage to personal effects or property.
Conditions of Enrolment
Payment of fee will be subject to an activity member's or their parent/guardians acceptance of these conditions of enrolment.
Confirmation of Enrolment will be sent via email 7 days before the first date of each activity.
The activity member agrees to abide by all policies implemented by Coerver® Coaching.
Refund Policy
Please note that this refund policy does NOT apply to Performance Academy (ADVANCED OR ELITE LEVEL) membership or any other Standing Order/Direct Debit payment courses, please see the Performance Academy membership cancellation section for more information.
• No refund can be given for cancellations or non attendance at activity / sessions under any circumstances.
• Please note that a booking can be transferred to another eligible person with the prior written consent of Coerver® Coaching Scotland. Please note this will not be possible in all circumstances.

 

 

All activities, venues and travel arrangements are subject to change according to weather, venue availability, and a satisfactory level of participants or other factors beyond our control. As such, we may cancel or change any courses, should this be necessary for these reasons. If we do have to cancel an activity we will offer an alternative course (if available and suitable) or a full refund but we shall not have any other liability to you.
You are responsible for arranging and paying for suitable insurance to cover any injury or illness to the participant as, unfortunately, we cannot provide a refund under these circumstances.
For the avoidance of doubt, no refund is permitted for participant's failure to attend the course/sessions.
Performance Academy (ADVANCED OR ELITE LEVEL) Membership
By registering as a Performance Academy member, you agree to a minimum booking period of 3 consecutive months at the appropriate monthly rates from your registration date.
Standing Order, Direct Debit or Recurring Transaction payments for the Performance Academy (Advanced or elite level) programmes will be taken in advance each month 7 days prior to your start date (example. Start date September 8th, payments monthly on 1st of month)
This payment will be taken each month in full, irrespective of the member's attendance.
If this monthly payment is declined at any stage during your membership, there is a 7-day period from this date for the payment to be made by credit/debit card (please note an additional payment fee will apply) or by immediate bank transfer.
If player cannot attend a Performance Academy session you are required to inform us in advance by Email, Telephone
Performance Academy Membership Cancellation
Cancellation on a Performance Academy member's part must be given in writing and will only be terminated when the next month's payment from the cancellation date has been taken.
It is parent/guardians responsibility to cancel any standing order payments direct with your bank which have been set up, should you fail to do so, no refund will be given for any over payments.
Failure to meet any of the above stated payment criteria could result in a Sheriff Court action being issued to retrieve the sum that is owed.
If a member sustains what is deemed, by our medical professionals, to be a long term injury we will consider the situation on a case by case basis with relation to postponing or cancelling a membership which has not yet served the minimum 3 month period.
Coerver® Coaching Training Kit
If Participants have the opportunity to purchase Coerver® Training Kit, no branding is permitted to be added to the training kit, this includes names, numbers, initials or any other items of this nature.
Performance Academy (Advanced Level), Holiday Camps, other Open Access Clinics (block payments or one off fees)
Payment in full must be received prior to the attendance of any clinic.
Places on all clinics are limited, places are only held once full payment has been made.
Applications are accepted on a first come first served basis.

 

 

Medical Conditions
All activity participants or their parent/guardian are required to inform Coerver® Coaching of any medical conditions, this must be updated in writing should this change throughout your/their time with Coerver® Coaching
Questions
Should you have any questions relating to these Terms and Conditions please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0844 8080 442

Share this post

Submit to FacebookSubmit to Google PlusSubmit to TwitterSubmit to LinkedIn

Privacy Policy

FS21 Limited t/a Coerver® Coaching Scotland is committed to protecting your privacy.

This Privacy Policy explains how we collect and use your personal data and which rights and options you have in this respect. If you would like to learn more about our client confidentiality obligations, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Who is responsible for your personal data?

FS21 Limited t/a Coerver® Coaching Scotland is responsible for your personal data.

Which personal data do we collect?

The personal data we collect may include:

  • Contact information, such as your name, dob, postal address, including your home address, where you have provided this to us, business address, telephone number, mobile phone number, fax number and email address
  • Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information
  • Further information necessarily processed in a project or client contractual relationship with FS21 Limited t/a Coerver® Coaching Scotland or voluntarily provided by you, such as instructions given, payments made, requests and projects
  • Your password for the co.uk/scotlandwww.coerverscotland.scotwww.clubcoerver.comwww.coerver.scotwww.coachfx.com/coerverscotland/login  website
  • Information collected from publicly available resources, integrity data bases and credit agencies

How do we collect your personal data?

We may collect personal data about you in a number of circumstances, including

  • During booking of a course or programme online, over telephone, over email or in person

Are you required to provide personal data?

  • As a general principle, you will provide us with your personal data entirely voluntarily.
  • There are generally no detrimental effects on you if you choose not to consent or to provide personal data.

For which purposes will we use your personal data?

FS21 Limited t/a Coerver® Coaching Scotland will process all personal data lawfully, fairly and in a transparent manner. The lawful basis for processing your data is to meet our contractual obligations. We may use your personal data for the following purposes only ("Permitted Purposes"):

  • Managing and administering your bookings or your relationship with FS21 Limited t/a Coerver® Coaching Scotland, including processing payments, service updates, new similar services or upgrades, support services and additional services;
  • Compliance with our Safeguarding Policies
  • For any purpose related and/or ancillary to any of the above or any other purpose for which your personal data was provided to us.

Where you have expressly given us your consent, we may process your personal data also for the following purposes:

  • Communicating with you through the channels you have approved
  • Customer surveys, marketing campaigns, market analysis, contests or other promotional activities or events;

With regard to marketing-related communication, we will - where legally required - only provide you with such information after you have opted in and will provide you the opportunity to opt out anytime if you do not want to receive further marketing-related communication from us. We will not use your personal data for taking any automated decisions affecting you or creating profiles other than described above. Depending on for which of the above Permitted Purposes we use your personal data, the legal grounds on which we process your personal data are either: • Compliance with our safeguarding policies.

  • Necessary for purposes of our legitimate interest or those of any third party recipients that receive your personal data, always provided that such interests are not overridden by your interests or fundamental rights and freedoms. In addition, the processing may be based on your consent where you have expressly given that to us.

With whom will we share your personal data?

We may share your personal data in the following circumstances:

  • Any third party to whom we assign or novate any of our rights or obligations
  • With courts, law enforcement authorities, regulators or attorneys or other parties where it is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process, Otherwise, we will only disclose your personal data when you direct us or give us permission, when we are required by applicable law or regulations or judicial or official request to do so, or as required to investigate actual or suspected fraudulent or criminal activities.

Personal data about other people which you provide to us If you provide personal data to us about someone else (such as booking a friend or colleague on a course) you must ensure that you are entitled to disclose that personal data to us and that, without our taking any further steps, we may collect, use and disclose that personal data as described in this Privacy Policy. In particular, you must ensure the individual concerned is aware of the various matters detailed in this Privacy Policy, as those matters relate to that individual, including our identity, how to contact us, our purposes of collection, our personal data disclosure practices (including disclosure to overseas recipients), the individual's right to obtain access to the personal data and make complaints about the handling of the personal data, and the consequences if the personal data is not provided (such as our inability to provide services).

 

 

Where we Store your Personal Data

Keeping this personal data about you secure FS21 Limited t/a Coerver® Coaching Scotland keeps Personal Data in three locations - FS21 Limited t/a Coerver® Coaching Scotland website –which is password protected.

  • Dropbox cloud system – Contact details and data is stored in dropbox cloud system and your personal data are kept confidential and secure. Only FS21 Limited t/a Coerver® Coaching Scotland approved staff, have access to the files and all office computers are password protected.
  • Personal data in paper files in FS21 sports Ltd office and onsight locations. Paper files are kept in lockable filing cabinets and obsolete papers are shredded. Data in onsight locations are kept securely by staff and never include full data.
  • Updating personal data about you If any of the personal data that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, or if you become aware we have any inaccurate personal data about you, please let us know by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. .
  • We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.
  • your  personnel data will also be stored online on our CRM  system at coerver.co.uk/scotland  www.coerverscotland.uk www.coerver.scot with our website partners Covent.

How long do we retain your personal data?

Your personal data will be deleted when it is no longer reasonably required for the Permitted Purposes or you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing such data. We will, in particular, retain your personal data where required for FS21 Limited t/a Coerver® Coaching Scotland to assert or defend against legal claims until the end of the relevant retention period or until the claims in question have been settled. Your rights Subject to certain legal conditions, you have the right to request a copy of the personal data about you which we hold, to have any inaccurate personal data corrected and to object to or restrict our using your personal data. You may also make a complaint if you have a concern about our handling of your personal data. If you wish to do any of the above please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. . We may request that you prove your identity by providing us with a copy of a valid means of identification in order for us to comply with our security obligations and to prevent unauthorised disclosure of data. We will consider any requests or complaints which we receive and provide you with a response in a timely manner. If you are not satisfied with our response, you may take your complaint to the relevant privacy regulator. We will provide you with details of your relevant regulator upon request.

Updates to this Privacy Policy This Data Privacy Policy was last updated February 2020. We reserve the right to update and change this Data Privacy Policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements.

In case of any such changes, we will post the changed Data Privacy Policy on our website or publish it otherwise. The changes will take effect as soon as they are posted on this website. How to get in touch Email This email address is being protected from spambots. You need JavaScript enabled to view it.

Share this post

Submit to FacebookSubmit to Google PlusSubmit to TwitterSubmit to LinkedIn

404

Oops! Page not found

Sorry, but the page you are looking for is not found. Please, make sure you have typed the current URL.